Group Travel Consultant
Company Summary
Harvest Journeys is a privately owned Catholic tour specialist
and Australia’s market leader in group pilgrimage journeys to
Europe and the Middle East. Operating now for over 35 years,
the company has developed an extensive program of
scheduled and customized tour departures along with the
coordination of World Youth Day movements and other major
events on the Church’s calendar.
At Harvest Journeys, we don't just plan trips; we craft
transformative experiences. Over many years Harvest has
been responsible for designing and operating successful group
pilgrimages and study tours on behalf of Catholic organisations
and parishes around the world. We offer the genuine pilgrim
experience.
As we launch our first office in America, we are searching for a
dynamic, DFW based Group Travel Consultant to play a vital
role in ensuring the travel and touring arrangements of our
groups are coordinated in a professional and seamless
manner. The role will encompass a direct working relationship
with customers in servicing their enquiries, booking their travel
arrangements through to successfully finalizing their pilgrimage
documentation.
Job Description
This is a full-time, onsite role located at our offices in Irving, Texas.
Salary: Salary is negotiable and based on experience
Responsibilities:
Efficient processing of customer bookings for pilgrimage
package travel
Coordination of customer reservations using Harvest’s
Travel Management System (Moonstride)
Consult with customers to assist with their additional
travel requirements and prepare and cost itineraries
accordingly
Timely development and distribution of customer
documentation
Efficiently handle pilgrimage inquiries from customers.
Represent Harvest Journeys at tradeshows and
networking events (evening or weekend attendance may
occasionally be required)
Qualifications and Experience:
Minimum 3 years recent International Travel Consultant
experience
Formal Travel Industry qualification
Previous group travel / pilgrimage experience preferred
Strong working knowledge of travel industry / airline
protocols
Sound knowledge of European / Middle East travel
destinations with a focus on key Catholic pilgrimage sites
Ability to maintain strong supplier relationships
Experience in using web-based applications and GDS
reservations systems (Travelport Galileo preferred)
Good communication skills
Strong organizational skills with a focus on results and
attention to detail
Attributes:
High standards of customer service
Strong communication skills
Highly developed organizational skills/ result focused and
attention to detail
Christian / Catholic faith values an asset
Professional presentation and manner
Strong influential and negotiation skills
Work in a team environment
Sound computer skills – (Microsoft Office applications,
GDS)
Proactive approach and a commitment to do whatever is
necessary to ensure deadlines are met
Ability to adapt and respond quickly to changing ideas
and processes
Can work autonomously and fit well with the Harvest
team
Benefits:
Vacation: (10) paid days of vacation on an accrual basis based on manager approval.
Paid holidays: (8) New Year’s Day, Presidents’ Day, Good Friday, Memorial Day, 4th of
July, Labor Day, Thanksgiving, Christmas
Healthshare enrollment after 90 days. After 90 days The Company agrees to provide the
Employee with those employee benefits that ordinarily are provided by the Company to its
employees, including participation in a medical sharing program that provides health
sharing coverage as part of the company's plan with Solidarity Healthshare (Solidarity
3000). The Company will cover the agreed monthly premium cost for this service.
Solidarity details will be provided separately for your review if you wish to enroll. Such
employee benefits shall be governed by the applicable plan documents, insurance policies,
and/or employment policies, and may be modified, suspended, or revoked in accordance
with the terms and provisions of such applicable documents or policies.
How to Apply
Please email resume and cover letter outlining your interest in the position, salary requirements, and pilgrimage/group/faith-based travel experience to Lisa Colgin at Lisa@harvestjourneys.com.